Terms and Conditions

At The Hair Atelier, your privacy matters to us as much as the quality of every kit we pack. This policy explains what information we collect when you shop with us and how we use it — no surprises, no fine print tricks.

When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect browsing data like pages visited and items added to your cart to help us improve your experience. We only ask for what we actually need to get your kit to your door.

We use your information to process and ship your orders, send order confirmations and tracking updates, and occasionally share new kits or offers if you've opted in. We never sell your personal data to third parties — full stop. Any partners we work with (like payment processors and shipping carriers) only receive what they need to do their job.

Our site uses cookies to remember your cart, keep you logged in, and understand how people find and use our shop. You can disable cookies in your browser settings, though some features (like a saved cart) may not work as smoothly.

We use SSL encryption and trusted payment processors to keep your data safe during checkout. We take reasonable precautions to protect your information, and we'll always let you know if something ever goes wrong on our end.

You can request to view, update, or delete your personal information at any time by getting in touch with us. If you've signed up for our emails, there's an unsubscribe link at the bottom of every message — no hoops to jump through.